The Summerland Waterfront Resort recently received awards from multiple sources for its staff and the business overall.
Through Tripadvisor, an online travel guidance platform, the resort received the Travelers’ Choice Award and Best of the Best Award. The Travelers’ Choice Award is given to the top 10 per cent of hotels worldwide, while the Best of the Best Award is given to the top one per cent of hotels worldwide.
The resort was also named among the Top 25 Hotels in Canada.
“We are beyond honoured to be recognized with these three prestigious Tripadvisor awards,” said Lisa Jaager, general manager of the resort.
“To be named among the top hotels in the country — and in the world — means that our guests see and appreciate the care our team puts into every stay.”
In addition, Jaager received the Community Contribution Award through the British Columbia Hospitality Association.
The award is given to an individual who has made an impact through charitable work or social contributions, and who has positively influenced the province’s accommodation industry or their community.
Jaager has worked with initiatives that have benefitted the BC SPCA, Boys and Girls Club Okanagan, Canadian Mental Health Association and Wellspring Foundation. She said she has worked to create a strong workplace culture at the resort.
“We’ve learned years ago that the team is our most important asset,” she said earlier. “When one of us does well, we all do well.”
